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FAQ
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What are the benefits of our sauna?Saunas not only offer a beautiful wooden aesthetic but are also excellent for full-body detoxification through sweating, which aids in expelling impurities from both the skin and the body. This process can boost overall wellness by improving blood flow, potentially reducing joint stiffness and alleviating issues linked to poor circulation. Saunas are well-regarded for their ability to ease stress and tension, and they can also rejuvenate skin cells, leaving you feeling deeply relaxed and revitalized with a youthful glow.
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Can I assemble this sauna myself?Yep, we’ve got you covered with easy-to-follow manuals and a bunch of videos to walk you through the sauna setup step-by-step. That said, we’d suggest getting a builder or a handy friend to help out, since it can be a pretty big job if you’re not super into DIY.
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How hot will my sauna get?One big difference between a traditional sauna and an infrared sauna is how hot they get. Traditional saunas crank up the heat to around 80-90°C, which can feel pretty intense if you’re not used to it. Infrared saunas, though, stay way cooler—around 45-65°C—but because the heat goes deeper into your body, you’ll still get a strong, sweaty detox at those lower temps.
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When will my sauna Arrive?Our lead time from when you please your order is 45 - 55 days depending on where you are located in New Zealand - Please get in touch with us if you have any questions about shipping and delivery.
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Sauna running costsOur traditional saunas are equipped with powerful heaters to reach high temperatures efficiently. For example, our barrel sauna uses a 6kW heater, which provides the intense heat typically associated with traditional dry saunas.
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Do you do finance?Currently we do not offer finance options - please email our team if you have any queriers.
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Can I leave my Ice Bath outside?Certainly! These tubs are made from galvanized steel, known for its durability and rust-resistant properties, making them ideal for outdoor use in harsh weather conditions.
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What different size Ice Baths do you offer?4 - foot Ice Bath 1200mm L x 600mm W x 600mm H 19 kg ​ 5 - foot Ice Bath 1500mm L x 600mm W x 600mm H 24 kg ​ We want to provide some clarity regarding the two sizes of ice baths we offer and why they may appear slightly different in size when you receive them. Our ice baths are designed to be versatile and convenient for shipping, and we package them in groups of three to be shipped over to New Zealand. ​ Due to this packaging method, the two sizes of ice baths we sell will have slight variations in their dimensions, depending on which size you order. Rest assured, this is entirely intentional and ensures efficient and cost-effective shipping while maintaining the quality and integrity of our products.
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How do I empty my Ice Bath?Each Ice Tub comes equipped with a convenient 20mm screw plug positioned on the lower side wall, facilitating easy drainage. To drain the water, simply remove the plug and let gravity take care of the rest. Alternatively, you have the option to use an expandable washing machine/dishwasher drain hose, available at stores like Bunnings, to direct the water away from the tub area and towards your garden or preferred location.
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Can I fit into a 4-foot Ice Bath?When it comes to the 4-foot Ice Tub, it can hold up to an impressive 386 liters of water, while its bigger sibling, the 5-foot Tub, boasts an even more massive fill capacity of nearly 550 liters! If you opt for the 5-foot tub, you'll need more water and more bags of ice to achieve that chilly temperature. Now, the real fun begins with how you like to position yourself in the icy oasis. Some people prefer to compress, with their arms folded, knees bent, and huddled in towards their chest, while others love to stretch out like a starfish, with arms by their side and legs fully extended. Just imagine the icy bliss! Now, here's the exciting part—if you're 6 feet tall or even taller, you might find your sprawling abilities slightly limited in the 4-footer. But fret not! Both options will still let you fully immerse yourself and enjoy all the fantastic benefits an ice bath has to offer. Unless you happen to be taller than 6'5 (in which case, we've got you covered with the 5-footer recommendation), rest assured that all sizes will deliver those amazing results we've highlighted.
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How long does shipping take?From the moment you purchase your Ice Bath, the estimated delivery is 5 working days if you are living locally in Auckland, 10-12 Business days for the rest of the North Island. For South Island deliveries these will take 12 working days.
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How does your delivery work?We have a fixed rate delivery of $80 to all of the North Island! Extra shipping costs to the South Island. Please Email info@theicebathnz.co.nz for more info!!
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How many bags of ice will I need?As a helpful starting point, begin by filling your Ice Tub with water and using just one bag of ice, especially if you're new to this routine. As you get used to the sensation and adapt over time, gradually increase the number of bags of ice. Keep in mind that the point of discomfort will vary for each individual, so you'll need to find your own starting point.
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Is GST included in Price?Yes, GST is included in the price. To learn more about GST please use this link
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How loud are the chiller motors?Our chiller motors make about as much noise as a small household fan, Once the water reaches its selected temperature the fan will turn off automatically.
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How to clean my Ice Bath?We recommend using non chlorine based cleaning products. One product that has worked really well for many is Colloidal silver.
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